Privacy policy

Privacy Policy

At SOLAVI, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Name, email address, phone number, and shipping address

  • Payment details (processed securely by third-party payment providers)

  • Order history and purchase information

  • Device information such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order, shipping, or customer support inquiries

  • Send marketing emails or messages if you have opted in

  • Improve our website, products, and customer experience

  • Prevent fraud and unauthorized transactions

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted third parties only when necessary, such as:

  • Payment processors

  • Shipping and fulfillment partners

  • Marketing and analytics platforms used to improve our services

These partners are required to handle your information securely and in accordance with applicable laws.

Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect website functionality.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal data, subject to legal or operational requirements

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

Changes to This Policy

SOLAVI may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
hello@wearsolavi.com